Once an online class has survived a couple of semesters, it's likely that most technical and teaching problems have been smoothed out. But disasters do arise. Chances are you'll have at least one online class go bad during your career as an online student.

eLearner's blogger Susan Smith Nash shares how to handle online class problems in a recent post. Here's a blurb:

"The new online course - the one that had so much promise - blew up on launch. Okay, it was not a literal explosion, but basically everything that could go wrong in a course went wrong. The online environment is not a perfect world, but we expect perfection - after all, it's driven by the latest technology, isn't it? The flawed online course can make or break an individual or a team. It's all in how you approach the challenge. Here are twelve things you can do to help turn a negative experience into a positive, or, at the very least, be strategic and control the amount of damage that can ensue."

Check out the article to read the tips. (Hint: the first suggestion is to "Stay Calm.")